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On the Phone

Reach

Empower member relations with one-to-one, results-driven telephone calling

When we talk to members we inspire them to work with you.  Whether that's reaching them over the telephone, solving their queries, or helping them influence elected officials - our focus is they take an action that matters to you.

Why are telephone calls so important?

There is a myth that telephone usage is in decline, and it was replaced by more effective digital tools that are better at targeting younger demographics.

 

This is untrue.

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Industry data shows:

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  • four-in-five households still use a landline,

  • customers are up to 100 times more likely to respond to a telephone call compared to an email or social media post,

  • two thirds of customers prefer contacting businesses by telephone, with fewer than a quarter opting for an online form.

After a call from our team, members are:

📈 Twice as likely to participate

âš¡ Two thirds more likely to complete an action immediately

🔥 113 times more likely to take part in further activities 

You only pay for the contacts we call, from £1.75 plus VAT each.

White Landline Earpiece

Multiple call attempts

Placing up to three outbound telephone call attempts.

Data Processing

Live reporting

Seeing the impact of each call instantly.

Mobile Phone

Exclusive inbound line

Returning missed calls while delivering the same experience.

Messaging

Support ongoing conversations

Giving members a heads-up, or follow-up afterwards.

Schedule

Dynamic call scheduling

Speaking to your members at times that work for them.

Robot

AI call analysis

Monitoring the sentiment of your members' in real time.

Let's discuss your campaign

Book a call with our directors to explore how we can help you.

 

Whether you have questions, ideas, or just want to learn more, we're here to help - let's start a conversation!

Ten Boroughs Research Ltd is a limited company registered in England and Wales. Company No. 10905848.  Registered office: Box 24, 792 Wilmslow Road, Manchester, M20 6UG. VAT Registration No. 326547590. Privacy Policy.

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