Solve by Ten Boroughs
Year-round help and support for your members
Our all-day, every day inbound telephone contact centre delivers your user services and bespoke advice, making your organisation available at times that work for your members.
There are two services available:
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All day - members are directed to our service by default
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Out-of-hours - members are redirected to our service after the existing provision ends
Each member organisation can monitor relevant data and trends from their members contacting us.
Pricing varies depending upon the complexity and level of integration, however there are no additional fees - the subscription covers all costs and every call from members throughout our working relationship.
There will be discounts available for annual payment and agreements lasting 2-3 years. All calls are answered by our highly-trained Campaign Assistants, who are specialists at working with members.