We spoke to the digital organising experts at Callhub earlier this year about how we transform the relationship between organisations and their members. Our work inspires them to engage and drives them to take action.
We shared our five tips for great telephone conversations that work on every campaign:
👂 Listen to the data – discover what is working and scale it to every call.
👄 Say it again – continue the conversation in every communication.
👫 Make it personal – understand members’ relationship with your company.
🏛 Use lego bricks – adapt at a moment’s notice to changing circumstances.
⌚ Don’t forget about the when - the time of day is as important as your message.
We get results. An independent review found our telephone calls are 113% effective when compared to other products. Members are twice as likely to complete an action after receiving a call from our team.
You can watch the webinar in full here:
Our suite of tools can help you transform the relationship with your members:
Solve your members’ queries through our helpdesk. Our team provides bespoke membership services and advice.
Offer insight by creating demographic profiles unique to your organisation. Our cutting-edge data analytics gives a different view of your members to shape your campaigns.
Reach members and persuade them to act through one-to-one telephone conversations.
Help members contact decision-makers with our write-to-them app. Using AI, emails are specific to the individual while conveying your message.
Want to discuss further? Book a 15 minute meeting with us here.